Shipping & Delivery

Delivery Policies - USA

  1. The company will deliver by seven (7) business days upon the order confirmation.
  2. Delivery service will be provided from Mondays to Fridays. No delivery service on weekends and public holidays.
  3. The company shall not be held liable for any defaults or any other discrepancies upon receipt of the products.
  4. An admin fee will be charged for failed delivery due to wrong address provided by distributors. 
  5. The company shall not be liable for any losses, damages or expenses sustained by the Distributor or any other person as a result of any delays in delivery, if the delay is at the Distributor's request, or owing to the Distributor's refusal or inability to take delivery of the product, or of causes beyond the control of the company.
  6. The company will not be responsible for any delay due to:
  • customs and/or duty regulations and procedures;
  • extended public holidays in different destination zone.
  1. All delivery charges are subject to import duties, taxes and other additional charges for custom clearance, which the Distributor must bear. The Company will not assume responsibility for the ordered goods meeting the local customs laws and/or duties and taxes. If the product(s) is rejected by the customs due to Distributor/ Refusal to pay customs tax and/or duties and is subsequently returned to the Company, a shipping and handling fee of 10% (of the total net purchase) will be charged to the Distributor's credit card.